FREQUENTLY ASKED QUESTIONS
Q: What is included in the full-board package?
A: Your accommodation and housekeeping; all meals, snacks and beverages; 3-4 guided dives per day (conditions permitting); tanks, air and weights; breakfast on the day of disembarkation.
Q: What additional expenses will I be responsible for?
A: Transportation to and from the boat, anything purchased on board such as clothing and sundries, dive training and certifications, equipment rental, National Park fees, and hyperbaric chamber donations. All gratuities are appreciated and we ask for them to be given at the end of the trip.
Q: How much do people usually tip and how does that work?
A: Tips range an average of 10% - 15% of the full fare (if you received a discounted fare, the gratuity is typically based on the regular, full fare).
All of your tip goes into the crew tip pool which is divided among all the crew on this vessel that worked to make your experience pleasurable including deck crew, steward, captain, mechanics, kitchen, dive staff, etc. When deciding your tip, as this is a personal decision, please consider the quality and level of service of the kitchen, your personalized guided boat tours, the long hours the dive crew and deck hands put in, and those behind the scenes such as your room steward, etc.
If any special crew member in particular provided you with extraordinary service earning an additional tip, please give it to him/her directly.
You can pay your gratuity at the same time you pay your final bill on the last day of your trip. It will include all expenditures. You can make this payment in cash or by credit card. Please note that Quino El Guardian absorbs all credit card charges and the crew will receive the entire gratuity.
All gratuities are greatly appreciated and certainly help make up for the long hours and low wages in this industry. All of us aboard the Quino El Guardian hope that we each helped to make your trip a pleasant and memorable one and we look forward to your next voyage with us.
Q: Does the ship have NITROX (EAN) available?
A: 32% NITROX (EAN) is available for an additional $120 per week, per person.
Q: How can I pay for any extras?
A: We accept US, Mexican and European currency; Traveler’s checks and Credit Cards. Our preference is to receive gratuities in cash so that the crew may be paid at disembarkment however we do accept credit cards as well.
Q: What is Quino El Guardian's departure and return schedule?
A: This is available under each destination under "Things You Need to Know". It is also included in the "Know Before You Go" document for each destination.
Q: Any special travel documents required?
A: Only your passport. Bring it to avoid any immigration problems. With it you will be given a tourist card on the plane to fill out and receive a tourist visa from the Mexican Immigration in the airport. Everyone should consult their home country’s immigration status with Mexico for the necessary travel documents to avoid problems.
Q: What should I bring?
A: Don’t pack the closet; keep your packed clothing to a minimum. Dry-fit clothing is better, light shirts and shorts, maybe a pair of long pants and sweater for breezy evenings. Bring your private toiletries. Anything common that you forget can be purchased at nearby shops in town. Most importantly bring your complete dive gear and don’t forget your safety sausage (SMB). We supply the tanks, air and weights.
We recommend a 5mm suit, hoods or light hooded vests are always recommended as they protect the areas of greatest heat loss. Suit to stay warm as you will be diving several days.
Finally, remember to bring your C-card or proof of diving certification. The dive master requires proof of certification before you can dive.
Q: Can I rent dive gear from you?
A. We have a limited amount of the following gear available to rent. Please let us know on your passenger form PRIOR to the boarding the boat:
Buoyancy Compensators (BCDs) / $50 per trip (please tell us the size)
Regulators / $50 per trip
Computers / $50 per trip
HP100 tanks / $500 per trip
We do not have exposure suits, fins or masks.
Q: What are the meals like?
A: Bring your appetite as our food is what makes us so popular! All meals and snacks are included. Start your day early with a heavy continental breakfast with bagels, toast, yogurt, fresh fruit, cereals, fresh juices, coffee, tea and hot chocolate. After your first dive you will enjoy an American style breakfast consisting of items such as pancakes, waffles, eggs, breakfast meats, and potatoes. After your second dive you will come back to a hearty lunch that starts with a home-made soup followed by a plated meal such with fish, beef or chicken, fresh vegetables, home-made pasta salads, burgers, fish tacos, and more. In the mid afternoon our chef will prepare a lovely snack with items such as mini sandwiches, sliced cheese and meats, nachos, guacamole, etc. You will end your day with a wonderful, three course dinner that starts with a salad, a main course with seafood, beef, chicken or pork cooked with savory spices, paired with vegetables, pastas and potatoes. Desserts are a sweet surprise made fresh daily.
Weather permitting we have special evening on the top of our boat where our chef prepares carne asada and the entire crew joins in to serve you.
Hot and cold beverages are available throughout the day including canned soft drinks.
The Quino provides complimentary beer and wine after your last dive of the day.
Q. Can you accommodate special dietary needs?
A. We can accommodate limited dietary requests. Please note this on your passenger forms and remind the crew upon boarding. This includes vegetarians and most food allergies.
Q: Drinking and diving?
A: Never wise and prohibited aboard Quino el Guardian. When your alcohol consumption starts, your diving is done for the day – no exceptions. Your safety is our primary concern.
Q: Can I bring my own liquor on board?
A: Yes, you are welcome to do so.
A: Yes, you may on the uppermost sun deck only. Just please be considerate of your non-smoking shipmates.
Q: Are insurance and waivers required?
A: Yes. Before you can dive we require proof of dive accident insurance. Inexpensive and comprehensive coverage can be purchased from DAN, Dive Assure, PADI and other organizations. You will also be asked to complete a medical statement and liability release waiver. This can be downloaded from our website.
We also require the use of dive computers.
Q: Do you offer private charters and custom itineraries?
A: Absolutely, we can customize a trip itinerary around the special desires of the charter group. We can also prepare for special cuisine and dietary requests; special diving programs; biological and oceanographic research; photographic, safaris; whale shark and great whales encounters. Or you can just charter the boat for yourself and good friends or family to enjoy a memorable adventure together. Contact us to design a custom charter agenda tailored to your specifications and make the Quino El Guardian your private vessel.